Shipping policy
Thank you for shopping with Alpine Vintage Studio.
Each poster is individually produced after your order has been placed. As a result, delivery times may vary depending on the product and destination country.
Shipping Destinations
We currently ship to Switzerland and selected countries across Europe.
Processing and Production Time
All products are made to order. Production typically takes between 2 and 5 business days.
Delivery Times
Once production has been completed, the estimated delivery times are:
Switzerland: 2–7 business days
Europe: 3–10 business days
Actual delivery times may vary depending on your location, the shipping carrier, and seasonal demand.
Shipping Costs
We offer free shipping throughout Europe.
Customs Duties, Taxes, and Import Fees
International shipments may be subject to additional taxes, customs duties, or import fees depending on the destination country. Unless otherwise stated, these charges are the responsibility of the customer.
Shipping Providers
The production and fulfillment of our products are handled by selected production and shipping partners. Deliveries are made through local and international shipping carriers.
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong product, please contact us within 7 days of receipt at support@alpinevintagestudio.com and include clear photographs of the issue. We will review the case and provide an appropriate solution.
Delivery Delays
All delivery times provided are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs clearance procedures, force majeure events, or other circumstances beyond our reasonable control.
Contact
If you have any questions regarding shipping or delivery, please contact us at:
support@alpinevintagestudio.com
Alpine Vintage Studio
Strassburgerallee 1
4055 Basel
Switzerland